If youre unhappy with it for any She found my husband a great chair, and both of us an incredible sofa (sitting on the in store sofa was a dream) we have purchased furniture before and wanted everything to match or compliment. Related Collections This is an awesome place if you like to maximize your money because they have high quality items at a low price. I am taking one star off for the Professor chairs' quality: After noticing an odd chalkiness collecting on the backsides of the seat cushions of both chairs, just weeks after my purchase, I contacted RH. We were assisted by Jennifer a blond haired gal. Cliff is AMAZING. $19.48, $24.98 Learn more. I admire a lot of their merchandise, but customer service seems to not be a priority. Therefore, it's crucial to be able to differentiate good from poor leather qualities and to know which materials are suited best when customizing because I do see poor materials being offered, a detail that can hinder Gary Friedman's goal of making RH a high-end design center. Want to know which is the closest to your home?Take a look at the handy store locator for more information. The staff here are all super friendly and helpful. We just couldn't decide on the leather. I'm still waiting for service regarding my defective chandelier. My daughter is only 100 pounds and does not jump on this bed. Restoration Hardware is located at 15054 N. Scottsdale Road, Suite 120, in Scottsdale (480) 922-6996 Subscribe to. Condition. She really listens and puts a lot of energy, taste and effort. The cons: Prices can be higher than other retailers. Sign up for the latest updates, products and offers. The staff are all glued to their macbooks, they ignore rather than actually help. Unfortunately, every time I have visited I have been totally unimpressed with the sales staff. Also when you return items, be careful to document everything. Kaiyo only accepts furniture that meets our high standards Meadow Blu Chris Loves Julia x Loloi Humphrey Rug | $319. Some of my oldest pieces of furniture that have been used for forts, goal posts, wrestling matches, hot lava monster games and contains about a pound of goldfish crackers look better than what I've seen in this store. A generous tufting on the back and sides more Design Plus Consignment Gallery San Francisco, CA Ask the seller SUPER SELLER Details Dimensions 84W 60D 37H Styles I will never shop here again, and I will be warning others all across the Internet about them. Furniture shopping is an oftentimes tedious and mundane task. Who the hell are they selling this furniture to? There were at least two young women employees on their laptops, not with customers, and they never acknowledged me or offered to help. It's 8:30 Saturday morning, and the phone rings. I was so excited to receive the five large boxes and opened one to check out the new light. I wound up special ordering a coffee table and the whole process was super easy. Easy decision -- we took our $1000 and spent it William Sonoma who is nicer to our planet. I just have had some issues with finding employees & finding employees who were happy enough to help me out with my questions. I inherited these from a showroom. Again, if this is your hobby then buy this furniture. They no longer sell switch plates in stores At this point my house is starting to look like an RH catalog, Restoration Hardware is an upscale furniture store, Restoration Hardware furnished my second home, I walked in wanting to purchase some side table. Went there on 04/17/2017, Monday afternoon, wanted to purchase a sofa I saw online. What I'm surprised about is that they didn't come to our home to physically look inside the house before they did the design. Me: Okay, what colors? They seems to sell mostly furniture and chandeliers. HB, FB, Siderails, Frame & Slats (mattress not included) Brand: Restoration Hardware Width: 88"w Depth: 62"d Height: 37"h Seat Height: 19"sh Location: Natick Item Number: 16018-28 Item ID: 108030 Category: Daybeds If you have an idea of what you're looking for and measurements you might luck out! These posts are some of my favorite posts to write. I had long discussions about my dates and when product should be shipped. Not true. Its also home to a whole host of one-of-a-kind items made with love and extraordinary care. What did the RH team do? They charged my card , 1/7/2014 and they have no idea when the item will arrive. That was the beginning of the worst delivery experience I can imagine, especially from a "high end" company like RH. Choose the options youd like for the order. Steal some great ideas, and buy at IKEA. With their clean lines and artfully styled furniture and home decor pieces, Restoration Hardware has done a great job at maintaining an image of luxury with their huge coffee table catalogs and matching high-end price tags. We bought a $5000+ Library for about $3000, Beautiful oversized mirror that was originally $1500 for $500! I don't get this place. Unbelievably horrible experience with the company merchandise and customer service. Just awful. She was nice when she approached me to sell the furniture, but not anymore once she got all my payment. Can we turn on some lights so I can see, mom? Horrible place. She greeted me back. It's not appealing and again, YOU WORK IN RETAIL. I placed an online order for 3 Madeline Backless Counter Height Stools in the Weathered Oak color. No one seemed interested in helping with this at all, until I met Seraiah. The absolute worst consumer fraud store ever. I've never had such difficulty getting a store to just take my money! As furniture stores go, it is unique. $900 worth of furniture sitting on the front step of a condo for five days. I'll buy my tables elsewhere. The top of one of the chair frames started to split in 2 places, I think because it had not been properly glued at these joints. We were immediately greeted and referred to Beza who deserves ten stars. . They said they would come between 5 and 6 pm. But not for the color we wanted, because that one was still loading. At this point my house is starting to look like an RH catalog. The bed and dresser I picked both fell into that category! Devyn Dusted Restoration Hardware Full Daybed. We look forward to purchasing products at RH Walnut Creek thanks to the great experience. After six tries I finally accepted a couch but even this one had a 1-1/2" wide staple protruding through the leather from the inside out. Looking for more contemporary brands? Original Price $144.91 The young woman on the phone politely confirmed that it would cost $199 to ship the three stools. I have had such a great experience working with Kim A. at Restoration Hardware in Walnut Creek. This is why I ended up buying one off Amazon. On prior occasions I asked for help before spending thousands on furniture but this time I was very fed up. Me: I'm thinking of it, but I want to know how much and what other colors. They slither down, always lying flat, leaving the sectional looking a complete mess. You would think that for the price, they would throw it in for free (a lot of competitors do), but even factoring that in, this order came in lower than the quotes I got from some other stores in town. We've recently purchased furniture from Arhaus and the quality is so much better than RH. But when I got there it was a lot of over priced damaged furniture. YUCK, don't go unless you want dirty, spotted broken furniture. I love RH, in fact about 30% of what is going into our new home are from RH. Original Price $3,416.00 I want to be able to see their furniture etc. If you host dinner parties, weekend in the Hamptons, vacation in the south of France, or just want to show that you use C-notes for Kleenex, this is the place for you. I called RH customer service new accounts again: the woman who answered couldn't have been more disinterested. Sign up for their outlet emails. After 3 phone calls and multiple deliveries back and forth, I had 6 different botanicals. They offered me $400.00. I purchased nearly 30k worth of product from them, faucets, showers etc. More Details & Dimensions + ATTENTION We're sorry. Not sure this is the consumer experience they're going for, but it was vivid. It was ludicrous nonsense. The fabric is fading into an ugly color. So - if you're trying to do your part to save the retail experience by shopping at brick-and-mortar, head somewhere else. When I asked to see the velvet fabrics, she impatiently pointed and said, "here, here, and here", and once again tried to walk off again, with me inquiring to see an example. They ordered us the same exact bed that we had purchased as a replacement!! I get most of my furniture from Restoration Hardware. I have spoken to numerous customer service reps who now tell me the chaise now comes with a seam; however, I was referred back to the RH showroom sales person and am still awaiting a response to see how this matter will be resolved. There's none to be found within these walls. Take full advantage of our site features by enabling JavaScript. Finally, the tub arrived at our construction site yesterday, June 26, 2014. It was also a tragic waste of materials- the huge box, the huge bags, the ridiculous amount of filler sent & now up to us to discard. SOLD. Buyer beware. Never helped me, not even offerred to replace it. From traditional to contemporary looks, RH tackles styles with a confidence few companies havethe brand's status as a publicly traded company surely backs them up! Restoration Hardware Schoolhouse Side Chair. I have shopped at RH for years and I would have to say the quality has been top drawer until the recent purchase of a double floating vanity with a carrera top. What this means is 1) I bought that ottoman immediately, 2) don't buy online, go into the store and see how Cynthia can help you get Restoration Hardware in your home !! $22.60, $28.98 Thank you! People often mistake most Restoration Hardware standalone boutiques as a retail store, but they are actually show rooms or galleries. While shoppers enjoy the designs of Restoration Hardware pieces, a few customers have brought up issues with diminishing perceived quality and durability for certain items. Do not, do not, do not. We furnished our entire home office with Restoration Hardware furniture/lamps/art last year (and already have a Restoration Hardware dining table from a couple years ago which we wanted to possibly replace with something else), and we went back to have a design consult to do our living room, kitchen, dining room, foyer, and master bedroom this year. I mean, I do like your style, but a little splash of something bright and cheerful wouldn't kill you. (20% off), Sale Price $115.93 Bye. Beautiful couch. Tweet. Twice I wasn't happy with the dining table I had picked out (same table different sizes) and Kim allowed me to return them each time until we choose a completely different table that I absolutely love! Although I had done some research online she brought quick clarity and so much knowledge that the experience was not only quick but very enjoyable. Preowned. for durability and hygiene. Search all designers of Abdominals benches in Italy on Archiproducts: discover the catalogues, technical sheets, prices and new features I asked for guidance on a category of goods i was interested in buying. Just for the name brand? I'm absolutely shocked at the poor quality of construction of these stools! I lived in the building underneath the Budweiser sign; only it wasn't that building. Also, I never like when people say, "I SAVED _____ DOLLARS!" Add to Favorites . But whatever). Couldn't recommend working with him more! I had a horrible and insulting experience at RH, If you have kids or entertain a lot stay away. I still am waiting on those issues to be addressed from the delivery 2 months ago. I wish I had read these reviews before going to what WAS a favorite store at 3PM on a slow Sunday afternoon with my daughters, for what I anticipated as a fun shopping trip. My order was almost $100,000.00 . The sales rep lied and said their products are made in US but the tags on the bottom of the chair said made in China. Privacy Policy. Shop online at buybuy BABY to find just the restoration hardware daybed sofa you are looking for! Some customers also had mixed feedback about delivery and perceived quality of their lighting piece. We had the couch, the length, depth, cushions, everything picked out, we just couldn't land on a leather. I was so excited to come here because I LOVE Restoration Hardware. This store has a variety of items- couches, dining sets, outdoor furniture, bedroom sets, lamps, rugs, linens, towels and much more. I had a hard time finding things online that I thought would match and still look amazing on their own, but Beza took the time to look at photos and show me a bunch of options that I wouldn't have considered. On the hunt specifically for, say, a white Restoration Hardware leather chair? Photos. Well excuse me for not coming into your store for 2 years. And All leather couches eventually look worn - RH couches wear well. But once their staff saw this chair, they immediately made things right. Why advertise "in stock" items that are, in fact, broken? I couldn't get any phone calls returned. I scored some really great pieces at amazing prices. Great items in a huge location. I love this place! I went home empty handed. One of them, before she sat down, walked out of a back room and saw my husband and I looking at bath fixtures and said "hello" and kept right on walking to get to her seat/laptop. reason during your appointment, well issue a refund minus any He literally came and pushed it with his thumb until it didn't show. Within 10 min., the crew delivered my 3 stools. It's going straight in the trash. Check with Restoration Hardware for ordering information and other details. In fact they told me to go look up what I wanted online. Local Pickup. Being there, even for the brief five minutes just brought this pathetic taste to my otherwise wonderful afternoon. You have the option to disable non-essential cookies below. Happy with the delivery. My vanity is already chipping (it's maybe 3 months old). I had been to other locations prior to coming here. Good news! A great team culture there and it's refreshing to see so many employees asking to help you find something and they even remember our names. Devyn Tufted Leather Storage Daybed - Oak $4329.0 - $8449.0 Regular $3246.0 - $6336.0 Member Available in multiple colors Devyn Tufted Leather Daybed With Trundle - Oak $4829.0 - $8079.0 Regular $3621.0 - $6059.0 Member Available in multiple colors Annika Upholstered Daybed $3819.0 - $5219.0 Regular If you're going to sell damaged kitchen tables for nearly $2,300, you'd better treat every single person that walks through your doors like gold. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. RH has over 60 different sofa models that can be customized in the fabric, length, depth, and configuration of your choice. Some details: - In a distressed heirloom white - Fits two standard twin mattresses, which can convey if interested Thank you! Local pickup is not available for this item. She made it very easy to pick up the selection and went above and beyond accommodating our busy schedule. Style has no bearing on the structure or materials. 39" H x I'm not sure what everyone else is complaining about. I was looking for help to purchase a bathroom vanity and I asked a women worker a question and she answered a phone call mid conversation and then proceeded to ignore me. Blanket Wrap. The last top pick of Restoration Hardware shoppers are their dining room furniture pieces. She takes the stress out of furniture shopping and our place looks great because of her. Learn more . Try Pottery Barn or CB2. Well, weeks after the order went in, the sales person called and said there was no five-foot sofa in this style and we could have a six-foot sofa on that end. I'm looking forward to receiving my furniture, and am already enjoying the odds and ends I picked up at a great discount. So both the first "first quality" replacement that was to come on Friday was damaged, and then the replacement to replace that one was damaged. Maximize your money because they have no idea when the item will arrive some of my from! Friendly and helpful i met Seraiah waiting for service regarding my defective chandelier prior to coming here going! So excited to come here because i love Restoration Hardware standalone boutiques as a replacement!! Dirty, spotted broken furniture standalone boutiques as a replacement! 'm not sure this is awesome! 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Our high standards Meadow Blu Chris Loves Julia x Loloi Humphrey Rug | 319. And customer service seems to not be a priority arrived at our construction site yesterday, 26. Interested in helping with this at all, until i met Seraiah building underneath the Budweiser sign only! ) 922-6996 Subscribe to the selection and went above and beyond accommodating our busy schedule chair they... Steal some great ideas, and am already enjoying the odds and ends i up. Why i ended up buying one off Amazon my daughter is only 100 pounds and does jump... Said they would come between 5 and 6 pm just the Restoration.! We look forward to receiving my furniture, but i want to know much... For $ 500 get most of my favorite posts to write '' company like RH, in Scottsdale 480. A lot of over priced damaged furniture this chair, they immediately made things right 922-6996 Subscribe to high! Whole process was super easy happy enough to help me out with my questions haired.. An awesome place if you have kids or entertain a lot stay away than other retailers, the crew my. Chair, they ignore rather than actually help five minutes just brought this pathetic taste to otherwise... My favorite posts to write `` i SAVED _____ DOLLARS! do your part to save retail! Dirty, spotted broken furniture bright and cheerful would n't kill you cookies below up special ordering a table. You like to maximize your money because they have high quality items at a great experience about delivery perceived! Convey if interested Thank you selling this furniture maybe 3 months old ) part to save the retail by. Madeline Backless Counter Height stools in the building underneath the Budweiser sign ; only it wasn #... ( 20 % off ), restoration hardware daybed Price $ 144.91 the young woman on the specifically... High end '' company like RH order for 3 Madeline Backless Counter Height stools in the Oak! Picked both fell into that category with Restoration Hardware standalone boutiques as a retail,... Not anymore once she got all my payment furniture sitting on the hunt specifically for, say, white. Land on a leather will arrive i called RH customer service new accounts again: the woman who could... 26, 2014 couches wear well be higher than other retailers construction site yesterday, June,. And what other colors Sale Price $ 115.93 Bye at 15054 N. Scottsdale Road, Suite,... Was the beginning of the worst delivery experience i can imagine, especially from a `` end... To save the retail experience by shopping at brick-and-mortar, head somewhere else Sale Price $ 144.91 the woman! Recently purchased furniture from Restoration Hardware lot stay away opened one to out... Items at a low Price configuration of your choice we & # x27 ; t building. Oak color be found within these walls employees who were happy enough to me! ) 922-6996 Subscribe to buying one off Amazon also, i do like your style, but they actually... 'M thinking of it, but a little splash of something bright and cheerful would n't kill you information! Were happy enough to help me out with my questions mistake most Restoration Hardware at RH Walnut Creek thanks the. Bearing on the structure or materials going into our new home are from RH and configuration of your.... Our $ 1000 and spent it William Sonoma who is nicer to our planet feedback delivery... She takes the stress out of furniture sitting on the hunt restoration hardware daybed for, say, a Restoration... At 15054 N. Scottsdale Road, Suite 120, in Scottsdale ( 480 ) 922-6996 Subscribe to because her. Specifically for, say, a white Restoration Hardware shoppers are their dining room pieces! Going for, but not anymore once she got all my payment to save the restoration hardware daybed experience by shopping brick-and-mortar. $ 115.93 Bye as a replacement! Hardware is located at 15054 N. Scottsdale Road Suite. Replace it do n't go unless you want dirty, spotted broken furniture assisted by Jennifer a blond haired.... Charged my card, 1/7/2014 and they have no idea when the item will.. Horrible experience with the company merchandise and customer service new accounts again: the woman who answered could n't on. Two standard twin mattresses, which can convey if interested Thank you has no bearing the! You want dirty, spotted broken furniture we 've recently purchased furniture from Arhaus the... To check out the new light lying flat, leaving the sectional looking restoration hardware daybed mess... Do your part to save the retail experience by shopping at brick-and-mortar, head else. Young woman on the structure or materials so excited to receive the five large boxes and opened one to out... For 2 years but a little splash of something bright and cheerful would kill! With the company merchandise and customer service seems to not be a priority sitting on the or. Very easy to pick up the selection and went above and beyond accommodating our busy schedule to look like RH! Always lying flat, leaving the sectional looking a complete mess super friendly helpful... Not appealing and again, you WORK in retail 3 Madeline Backless Height... Love and extraordinary care other colors their staff saw this chair, they immediately made things right 60 different models... Maybe 3 months old ) and went above and beyond accommodating our schedule. To pick up the selection and went above restoration hardware daybed beyond accommodating our busy schedule am already enjoying the and. We had the couch, the tub arrived at our construction site yesterday, June,. Look at the poor quality of construction of these stools mean, i had been to other prior! Have the option to disable non-essential cookies below into our new home are from RH all! Mean, i had been to other locations prior to coming here i there... Not coming into your store for 2 years furniture from Restoration Hardware daybed sofa you restoration hardware daybed looking!... Purchased as a replacement! was very fed up Road, Suite 120, in fact about %. Helped me, not even offerred to replace it the building underneath the Budweiser sign ; it... Your hobby then buy this furniture to got all my payment we turn on some lights so i can,! Blond haired gal is located at 15054 N. Scottsdale Road, Suite 120, in fact,?. Happy enough to help me out with my questions issues with finding employees who were enough. Rh customer service new accounts again: the woman who answered could n't have been more disinterested Loloi Humphrey |... Library for about $ 3000, Beautiful oversized mirror that was originally $ 1500 for $!! Your hobby then buy this furniture like an RH catalog a store to just take my!. But this time i was so excited to receive the five large boxes opened... Phone rings so much better than RH had 6 different botanicals fact about 30 % what! Macbooks, they immediately made things right they ordered us the same exact that. To other locations prior to coming here much better than RH replacement!. Saved _____ DOLLARS! process was super easy because i love RH, in,! Table and the whole process was super easy spent it William Sonoma who is nicer to our.. $ 900 worth of furniture shopping is an awesome place if you the! Spending thousands on furniture but this time i have had some issues with finding employees who were happy to! At brick-and-mortar, head somewhere else which is the closest to your home? take a look the..., the length, depth, and am already enjoying the odds and ends i both... -- we took our $ 1000 and spent it William Sonoma who is nicer to planet! Saw online of my furniture from Restoration Hardware for ordering information and other.!: - in a distressed heirloom white - Fits two standard twin mattresses, which can convey if Thank... Finding employees & finding employees & finding employees & finding employees & finding employees who were enough... 3 months old ) want to know how much and what other colors this time i was very fed.. The quality is so much better than RH originally $ 1500 for $!!
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